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Engaging in multichannel marketing with on-premise enterprise communications platforms

A unified communications solution has become critical for forward-thinking businesses. The system of On-Premise Unified Communications basically allows companies to own their unified communication solutions upfront. It allows you to have complete control over distinctive aspects of your communications, and enjoy enhanced security as well. Popular on-premise enterprise communications platforms like Axiom connect with several service providers and departments of a company through a unified. This platform basically enables businesses to send real time messages to their customers via several channels like SMS, Email and WhatsApp. Axiom Software Price and other details can be found online. It basically is a type of multichannel marketing software.

Multichannel marketing largely involves a mix of digital marketing methods or channels that allow marketers to promote their services and products to potential customers at the right time. Contemporary customers have more exposure than before, and spend a lot of time glued to online channels like SMS, Whatsapp, and email. On-premise enterprise communications platforms like Axiom allow brands to execute a successful multichannel marketing strategy, while maintaining consistent messaging across platforms. There are many reasons why you should consider following a Multi Channel Communication or marketing strategy, such as:

  • Be where your customers are: An average individual today spends around 145 minutes per day on the phone. Therefore, to engage with them effectively, your marketing mix has to match up to the online presence of the target audience.
  • Reach out to more customers: Modern customers no longer shop or search for information through just one store. Even if they visit your brick-and-mortar store, there is a good chance that they keep an eye out for discounts on your digital storefront, social media platforms, and more. So if your marketing process is just focused on a single channel, you may miss out on the platforms where your customer might be most active.

Using multiple channels to reach out to the target audience also aids in familiarizing them with your product and brand values, thereby building a better brand recall.

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